Returns & Exchanges
At Conscious Chemist, we stand by the efficacy of our clean clinical formulations. If you are not completely satisfied with your purchase, we offer a hassle-free return or exchange process within 15 days of delivery for unopened and unused products.
Initiate Request
Visit our returns portal or email our support team with your order number and photos of the products you wish to return.
Quality Inspection
Once approved, please pack the items securely in their original packaging. We will arrange a reverse pickup or provide shipping instructions.
Verification Process
Our laboratory team will inspect the returned items to ensure the seals are intact and the products remain in a resalable condition.
Refund Issued
After successful inspection, your refund will be processed to your original payment method or issued as store credit within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing